Return & Exchange Policy
We love you to shop with us at your full conscience, this is why we give all the details of the product quality, height, measurements, items included in the set, for any more clarifications you need on product our chat section is open to you.
Damages are inevitable and can occur to anyone, sometimes accidentally packed and sometimes happen during transit.
During transit –
Inside the cover – Please record a video as soon as you receive the package before opening onwards &check the product under camera’s super vision.
Opening the seal and checking the dress everything has to be in a single video, If it is not in a single video that will not be accepted as a proof and will be invalidated.
If you received damaged goods you will get free replacement of the product.
If the product you choose is no more available your amount will be refunded once you return back the product, your refund will be initiated once we receive the product.
Products in reality may be slightly varied from those shown in photographs/ videography due to lighting effect, cameras etc and that can’t be substantiated as a reason for replacement, although if you can request for a replacement in cases such as
- Ordered for a purple and received a green.
- Ordered M size but received L size.
- Altogether received a different product.